The Headland Hotel and Spa is committed to ensuring that your privacy is protected.
This Policy explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others and how we keep it secure. Whilst we will keep all of your personal information confidential, we reserve the right to disclose this information in the circumstances as set out within this policy. The main rules applicable within The Headland Hotel and Spa are founded on seven principles.
The Headland Hotel may change this policy from time to time by updating this page. We recommend you check this page from time to time to ensure that you are happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to email@example.com by writing to Marketing Team, The Headland Hotel & Spa, Newquay, Cornwall TR7 1EW. Alternatively, you can telephone 01637 872211.
For any questions concerning the seven principles of The Headland Hotel and Spa’s data protection, please contact the Sales and Marketing Manager at firstname.lastname@example.org via the details in the clause “Access and modification”
This policy applies:
At various times, we will be obliged to ask you, as The Headland Hotel and Spa’s guest, for information about you and/or members of your family, such as:
The information collected in relation to persons under 16 years of age is limited to their name, nationality and date of birth, which must be supplied with a parent/guardian’s permission.
Personal data may be collected on a variety of occasions, including:
To guarantee you the right of access and amendment (“Access and modification” clause), we have to share your personal data with internal and external recipients subject to the following conditions:
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information.
These standards are applied and are reviewed regularly and updated as necessary to meet our business needs, changes in technology, and regulatory requirements.
Links to other websites
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
The Headland Hotel and Spa takes data security seriously, and we use appropriate technologies and procedures to protect personal information. Our information security policies and procedures are aligned with widely accepted standards; we apply the controls detailed in the Payment Card Industry Data Security Standard to all environments storing personal data. These standards are applied and are reviewed regularly and updated as necessary to meet our business needs, changes in technology, and regulatory requirements.
For example: Policies and procedures
You have a choice about whether or not you wish to receive information from The Headland Hotel and Spa. We will not make contact with you unless you have opted in. If then, you no longer want to receive direct marketing communications from us, then you can change your preferences or completely unsubscribe in one of two ways:
A cookie is a small file of letters and numbers that we store on your browser or the memory of your device. Cookies contain information that is transferred to your device’s memory.
WE USE THE FOLLOWING COOKIES:
Strictly necessary cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found at https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
The Headland Hotel and Spa will hold on to your information for as long as you have a booking with us, and for as long as is necessary to provide support-related reporting, or accounting purposes. We’ll also hold on to your information if reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even if it is no longer needed to provide the services to you.
You have the right to access your personal data collected by The Headland Hotel and Spa and to modify it subject to applicable legal provisions. You may also exercise your right to object by writing to the address below. If you have any questions, would like to request access, deletion or changes be made to your information please contact the Sales and Marketing Manager directly by sending an email to email@example.com or by writing to the address below. Alternatively, you can telephone 01637 872211.:
The Headland Hotel & Spa,
For the purposes of confidentiality and personal data protection, to respond to your request we will need to identify you. If your personal data is inaccurate, incomplete or not up to date, please send the appropriate amendments to the above details. All requests will receive a response as swiftly as possible and in accordance with applicable law.
The Headland Hotel and Spa may change this policy from time to time by updating this page. We recommend you check this page from time to time to ensure that you are happy with any changes. By using our website, you’re agreeing to be bound by this Policy.