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Hospitality jobs in Newquay, Cornwall

Our busy successful hotel offers secure employment in an area with an outstanding lifestyle. Privately owned with a new five-star management team, The Headland is one of the most iconic places to work in the West Country.

HR Assistant/Officer

(aka People Coordinator)

Part time/flexi time

£24,000 per annum (pro-rata), 24 hours per week 

Your life revolves around people and ensuring that everything regarding their HR personnel files is perfectly organised.  You like a plan, indeed you probably have mapped out your own development agenda with absolute clarity and are looking for your next step upwards.  In this role you will support the HR Manager with the day to day running of the HR office, whilst being socially and culturally aware.  You will be learning how to influence managers and team members around you.

You consider team wellbeing and identification of those needing additional support or guidance as a key strength.  You champion high potential individuals, and enable managers to continually raise the performance of their teams through assisting them with learning and development.  By nature you do things correctly, by the book, no wavering from what is right – the HR policies are your central guiding principles.  You love lists of things to do and file everything methodically, a piece of paper misplaced causes your eye to twitch. You will be the HR Manager’s side kick, learning from him/her every step of the way.

If this sounds like you then we would love to hear from you!

EssentialDesirable
CIPD level 3CIPD level 5
Good command of spoken and written EnglishKnowledge of L&D systems
Experience working within an HR environment
Discretion and clear understanding of HR policies and process
Excellent organisational skills

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Spa Receptionist

(aka serenity specialist)

Full time/maternity cover

£18,928 per annum, 40 hours per week 

You have an a naturally calming aura and know your reflexology from your rhassoul, and your Elemis from a crazy mess! You exude trust and knowledge effortlessly about everything we do, and are a spa visitors guide to the best treatment or experience we have to offer.  From pedicure to full facial, and massage to hot stones, you are a guru of wellness.  You are organised and efficient and make the booking process on the phone or at the desk, simple, engaging and a little bit exciting. People will warm to you – you are at the start of their journey of escape, and set the tone of calm and wellbeing. You love everything to do with spas, and keep yourself up to date with the latest trends; in essence you speak spa as your first language and breath customer satisfaction.

If this sound like you then we would love you to join the team at The Headland Spa.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Marketing Manager

(aka marketing magician)

Part time/Permanent

£24,000 per annum, pro-rata (£18,000), 30 hours per week 

As Marketing Manager your opportunity radar will be permanently active, you will be someone who looks inside the box, outside the box and underneath the box for ways to promote this iconic destination.

You will know how to keep us in the forefront of people’s minds at every turn, whilst keeping the marketing plan in the headlights of the whole team at The Headland.

You will need to be an attention to detail fanatic, expert at analysing data and providing recommendations.  You are a doer, who holds their ability to complete and finish tasks/projects as a particular skill.  You are ahead of the game not watching it pass by. You will love angles, threads, tit bits, news and be thinking constantly in the future not the past.  Accurate, literate, imaginative, a copy writer; if this is you we would like to hear from you.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Restaurant wait staff

(aka plate balancing legends)

Full/part time
£9.10 per hour (for staff aged +17 years) 

You will be faster than a speeding bullet in anticipating guest needs, able to fly through the restaurant engaging with customers, while effortlessly being a master of plate juggling and food story telling.  You will make the most fast paced shifts seem effortless and seamless, a picture of calm to our customers, attentive and efficient. Knives, forks, plates and spoons are your tools; organisation, personality and attention to detail are your traits. Our guests will know you by name because of how you make them feel.  You are a service wizard.  If you have the drive and the personality, we can teach the rest!

The beach is your vista, crashing waves your daily theme song.  We want people to enjoy their work providing the very best for our guests. If you have what it takes to join a vibrant, multi award winning hotel such as The Headland, then we would love to hear from you.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Housekeeping staff

(aka feather duster wizards)

Full time/part time
£9.10 per hour (for staff aged +17 years) 

By nature, you will know if something is right, you will know if it is truly clean, you won’t accept anything but the best. You are a secret dust removing, limescale hating, hoover mad, feather dusting perfectionist. You hate creases in sheets, stains on carpets and like to see things in lines!  High speed trollies, revved up vacuums and an array or cloths and sprays are your tools; passion, dedication, energy and friendliness are your traits.

You will want to be part of a great team, dedicated to a passion of cleanliness and attention to detail.  You enjoy your work and if this is you and you want to be a part of our housekeeping team, at the award winning and iconic Headland, then dust down the phone, wipe the blues away and get in contact with the recruitment team.

Shifts vary, but could start as early as 06:30, or finish as late as 22:00.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Receptionist

(aka first impressions officers)

Full time
£18,928 per annum, 40 hours per week 

You have sixty seconds to make the very best first impression and your time starts as soon as you see someone. Our guests like people who are happy, warm, caring and efficient in their manner.  You will instantly make people feel welcome, wanted and that they have arrived “home”. Your smile is genuine, you are a people person at heart, happy to see new faces and deal with a multitude of questions, quicker than google. You know everything about where you work, the details and the quirks. You are methodical, communicative and efficient, able to check somebody to The Headland in a flash, whilst conveying information, anecdotes and an update on the weather and travel, all at the same time! Juggling is a forte, accuracy a need and you may give Bill Gates a run for his money on the computer.

If this sounds like you then  we would love to hear from you.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Senior Sous Chef

(aka the awe inspiring superhero sidekick)

Full time/Permanent

Up to £30,000 per annum, 45 hours per week 

As a Senior Sous chef you are the Exec Chef’s spectacular superhero sidekick, the Robin or Wonderwoman to his Batman; you view life through food tinted lenses, others see a simple steak, you see 28 day, dry aged, prime Cornish beef.  You are a samurai with knives, a saucepan wizard and solid top supremo. You delight in the preparation and delivery of everything food related, you revel in the preparation of ingredients to deliver taste bud wowing delights. The temperature is never too hot in the kitchen, you have asbestos hands and a true desire to please people with food.

You love to lead from the front, you are happy mentoring those who have just taken the plunge into the exciting and wonderful culinary world. You know the secrets of sourcing ingredients, flavour blending and cooking. You bring others with you on your journey, teaching and directing.  You know how to get the best out of your team whilst respecting the other side of the pass too. You understand ethical sourcing, local procurement, and know the costs involved – margins aren’t just at the side of a page!

If you want to be part of a fantastic culinary journey in an iconic environment by the sea, then  we would love to hear from you.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Junior Sous Chef

Full time/Permanent

From £24,500 per annum, 45 hours per week 

We are looking for a Junior Sous Chef to actively assist the senior kitchen team in the smooth running of daily kitchen operations, ensuring guest satisfaction is at the heart of every service.

A thorough knowledge of efficient planning and operational management and previous experience in holding responsibility with financial control is essential for this role.

Sound like the perfect role for you? We’d love to hear from you.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Breakfast Chef

(aka breakfast maestro)

Full time/Permanent
£9.50 per hour (for staff aged +17 years) 

You are wide awake as the sun comes up or even just before, you know your art and you want to provide everyone with the perfect start to their day. You know that breakfast is the most important meal for people’s health and vitality, and you want to ensure it is something to remember.  It is the last meal our guests usually have before they leave us, so final impressions always count. You are a perfect pancake flipper, fried egg supremo and hash brown legend.  You know quality, and never cut corners; you prepare only the best. You have attention to detail because there is porridge, and then there is your Cornish porridge, with local honey, stuff of legend and talked about in homes and taverns across the country. You are a team player, standards and safety driven and ensure you deliver the best every time.

If this sounds like you, then we would love to taste your breakfast here at The Headland.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Spa Therapist

(aka hands on wizard)

Full time/maternity cover

£19,760 per annum, 40 hours per week

To many you are an angel in disguise, your treatments are seen by many as heavenly channels of relief; de-stressing all and delivering wellbeing.  They assist our guests both mentally and physically.  You are a master of your craft, instantly making people relax and feel genuinely at home and peaceful. Never under estimate your super powers in this respect even though you don’t wear a cape. You are calm, engaging and enlightening in personality; warm, friendly and confident in communication.  You have honed your skills over the years and know how to deliver they very best experience for your guests, who very often see themselves as your patients on a wonderful wellness journey. You are there to ensure that their time is memorably relaxing in every way, and that people will return time after time asking for you!

If you would like to be part of a wonderful team in the Spa at The Headland, then please get in contact now.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Head Housekeeper

(aka immaculate master)

Full time/Permanent

£25,000 per annum, 40 hours per week 

Our Head Housekeeper is a key role within the hotel, reporting to the Executive Head Housekeeper. The cleanliness of the hotel, cottages and front of house areas is of utmost importance, standards must be consistent and high. It is for this reason our Hotel Head Housekeeper must have excellent organisational skills, the ability to work under pressure with tight deadlines, great communication skills, the ability to delegate and manage employees effectively as well as always leading by example.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Switchboard Operator

(aka communications clairvoyant )

Full time/Permanent

£9.10 per hour, (for staff aged +17 years), 40 hours per week

You will be able to tell what people are actually trying to ask, even though they might not be sure themselves. You are intuitive and can listen through the words to find true meaning and need!  You are a good listener and communicator, with a clear voice and sound head on your shoulders.  You are not thrown by the unusual request or indifferent tones of others, you remain warm, engaging and empathetic at all times. You speak with confidence, authority and clarity; quick to respond with the perfect advice or transfer calls to the right person or department, quicker than most people can process a thought. You take messages with clear purpose and accuracy, and ensure they are passed on smoothly and quickly. You form a valuable part of a guest’s first impression, well before people actually arrive.  You resonate everything that The Headland is and wants to be in tone and language; five star, relaxed, efficient and friendly.

If this sound like you and you want to make a difference, then please get in contact.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Chef de Partie

(aka knife wielding foodie)

Full time/Permanent

£10 per hour, 48 hours per week

You’ve mastered the skills with knives and still have all your fingers, you can tell a sirloin from a rump at a glance and know how the kitchen really works.  You want to continue on your journey of culinary adventure.  You are still a sponge for knowledge and happy in the world of food, it excites you and you know your future is set in a foody paradise.  You are communicative, a team player, conscious of others and know how to play your part, perfectly the mix. You live for quality in your art and would never accept second best.  You are adventurous, keen and not afraid of hard work, because you want to be the next Gordon Ramsey and have a food empire of your own someday.

If this sounds like you then we would love you to join the brigade at The Headland as we embark on a new food journey of discovery.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Commis Chef

(aka the saucers apprentice)

Full time/Permanent

£9.10 per hour, 40 hours per week

(Level 2 Apprenticeship available at £8.81 per hour)

Something has sparked your interest in food and you want to gain access to the secret treasures that lie within the larder and fridges. You know what they are, but you want someone to show you how to turn a humble potato into the finest pommes noisette.  You want to learn how to chop faster than a speeding bullet, without removing your fingers.  You are a sponge, wanting to learn at every turn.  You are a team player, with ambition to teach Gordon Ramsey a thing or two in the future. If you have that desire, that drive and passion for food and would like to join an amazing brigade at the iconic Headland then we would love to hear from you.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Night Porter

(aka keeper of the night’s watch)

Full time/Permanent

£19,947 per annum, 43 hours per week, 4 days on 4 days off. 

You may view the world differently from others, your days are nights and your nights are days, but you know exactly what suits your lifestyle. As the clock strikes midnight, others are tucking themselves into bed, but you are wide awake, a spring in your step and ready for what the dark hours may bring. After sunset you are one of the people in charge, the person in control, the head honcho if you like, ready to deal with any and all of our guest requests and ensure the building is tucked up safe and sound. You plan your patrol of the hotel with military precision, checklist in hand and torch at the ready. You are part security guard, part receptionist and of course, guest relations too. The safety of others and the building lies in your hands, so you are conscientious, responsible and adaptable to situations, you know what to do, how to do it and when to do it.

If late nights and early mornings are your thing and you have the personality to light up the night for our guests, then we would love to hear from you.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Maintenance Team Member

(aka Swiss Army Knife operator)

Full time/Permanent

£9.50 per hour, 40 hours per week

You are the Inspector Gadget of the tool kit world, you know the use for every piece of Swiss Army Knife without the need for Google. You know your push ends from your push rods and realise instinctively that live and neutral are not car terminology. You can turn your hand to a multitude of tasks, you are part plumber’s mate, light bulb wizard and mechanical medium! People will turn to you with five bolts and a fuse in one hand and you will know exactly where they need to go to fix the problem. We are a twenty four hour, three hundred and sixty five day business and our guests and teams rather like things to “just work”!  You sweep in with a smile on your face, greeting the guests or team member, and without a fuss, everything is working once again.  You are a team player, a doer, a fixer and without you we may grind to a halt.

If you would like to be a part of a great team and keep this magnificent property “going”, then we would love to hear from you.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Grounds Person

(aka lawn manicurist and path perfectionist )

Part time/seasonal 

£9.10 per hour, Friday, Saturday, Sunday, 24 hours per week

You hate untidiness, weeds and long grass; messy edges give you sleepless nights.  Pebbles out of place in borders, dirty signs and leaves are your enemy; brushes, brooms, rakes and leaf blowers are your tools of the trade – you guard them well. You ensure that our five star status is reflected in the grounds we sit in, and you take pride in your work every day. Clear walkways, clean bins and immaculate presentation make you very happy.  Rubbish and litter springs you into action faster than a seagull after a bite of pasty.

If this sounds like you and you want to keep this iconic building in the style it has become accustomed to, then please contact us straight away.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Payroll and Purchasing Assistant

(aka money maestro )

Full time/Permanent

£10.77 per hour, Monday to Friday, 40 hours per week

You look at a purchasing system as your best friend, you like order and structure and people following the rules.  You know the devil is in the detail, and things being just right suits your personality.  You know your NI from your PAYE, and your maternity pay from your annual leave. You look at spreadsheet like others read a good book, you see the detail, follow the story and can spot the differences.  You are inquisitive about what we buy, from where and how much it costs, but the big questions….has the system been used?! You like to work with a small team where policy and numbers are your daily diet.  A great communicator you will be able to highlight weaknesses and enthuse others to get things right. If this sounds like you, then our Finance Manager would love to discuss the numbers with you!

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Offers & Experiences

Special offer spring getaway in our luxury cottages

Celebrate the arrival of spring with a luxurious seaside escape and let us treat you.

Storm watching hotel experience

The best part about visiting Cornwall in the autumn and winter is getting cosy inside our grand hotel and watching the wild weather outside.

The Headland Spa-cation break

Let your body and mind completely unwind as you enjoy two nights of indulgent dining and five-star pampering.

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