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Hospitality jobs in Newquay, Cornwall

Our busy successful hotel offers secure employment in an area with an outstanding lifestyle. Privately owned with a new five-star management team, The Headland is one of the most iconic places to work in the West Country.

Accommodation available – based within walking distance of the hotel.

All Headland staff can enjoy...

•A complimentary stay in the five star hotel with 50% off food, non-alcoholic drinks and the spa upon one year’s service

•25% off all spa treatments

40% off Spa products

•Access to the gym and one swim pass for the Aqua Club per week.

•Monthly chance to win recognition award and vouchers

To find out more and to see the full 2021 staff benefits - click here.

Waiting Staff

Full/Part time
£9.10 per hour (for staff aged +17 years)

+ gratuity + monthly discretionary bonus – as an example : July’s gratuity was £1.02 per hour (£9.10+£1.02) and bonus was £201.08 for the month (on a 45 hour week)

We are looking for Waiters and Waitresses for our restaurants to delight our guests and deliver a memorable restaurant experience.
We are looking for people that can:
• Take accurate orders
• Deliver food and drink in a professional manner to the table
• Check back with guests to ensure that they are enjoying their meals and taking action to correct any problems
• Communicate with customers to ensure any complaints are resolved satisfactorily
• Clear and relay tables and keep the restaurant areas looking pristine
• Can work flexible shifts including evenings, weekends and split shifts
• Are passionate to deliver exceptional food quality and service
• Strong communication skills
• Be a committed Team Player including being flexible and enthusiastic

This role requires flexibility as the hours that are available will include working evenings and weekends and additional hours during our busiest times. If you have what it takes to join a vibrant, multi award winning hotel such as The Headland, then please send us your CV

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Chef de Partie

Full time/Permanent

Salary up to £26,000 per annum

+ service charge + monthly discretionary bonus

You’ve mastered the skills with knives and still have all your fingers, you can tell a sirloin from a rump at a glance and know how the kitchen really works. You want to continue on your journey of culinary adventure. You are still a sponge for knowledge and happy in the world of food, it excites you and you know your future is set in a foody paradise. You are communicative, a team player, conscious of others and know how to play your part, perfectly the mix. You live for quality in your art and would never accept second best. You are adventurous, keen and not afraid of hard work, because you want to be the next Gordon Ramsey and have a food empire of your own someday.

If this sounds like you then we would love you to join the brigade at The Headland as we embark on a new food journey of discovery.

Under the management of new Executive Head Chef.

 For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Aqua Club Leisure Attendant

Full time

Salary £9.10 per hour

+ service charge + monthly discretionary bonus

We have an exciting new role for a Leisure Attendant to ensure areas of the Aqua Club including the facilities, cleanliness and safety never fail to meet our 5-star standards. The Aqua Club, our new multi-million-pound leisure complex at The Headland, contains five pools, a sun terrace with impressive ocean views, and a stunning new restaurant named The Deck.
As a Leisure Attendant, you will know and understand what it means to deliver genuine hospitality and will thrive on the challenge of always exceeding guest’s expectations within your role. You will be confident in promoting a friendly and relaxing environment for our guests and Aqua Club members whilst they use the Aqua Club facilities.
Your main responsibilities as a Leisure Attendant include ensuring an adequate number of towels for constant daily use in the Aqua Club and maintaining the highest levels of cleanliness and presentable appearance of the pools, changing rooms and the surrounding areas. When instructed by the Pool Plant Operator, you will be responsible for measuring the chlorine and Ph levels of the pools under your supervision, and then documenting readings in a logbook.
We are looking for someone who takes pride in their work. You will be flexible, not afraid to get your hands dirty and have a keen eye for detail. Here at The Headland, we work as a team, so a team-player mindset will greatly benefit you in this role.
Previous experience in a similar role within the leisure industry is desirable but full training on our weird and wonderful ways will be provided!

 For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Duty Manager

Full time / Permanent

Salary: £23,500 per year

+ service charge + monthly discretionary bonus

You know everything about where you work, big picture, details and quirks alike. Anticipation is your middle name. You are methodical, communicative and efficient, able to organise the wants and needs of guests and staff alike in a flash, whilst conveying information, anecdotes and an updates all at the same time! No task too great… no task too small… always ready for that call!

If you would like to be a part of a great team and keep this magnificent property “going”, then we would love to hear from you.

 For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Senior Sous Chef

Full time / Permanent

Salary:  from £28000 per year

+ service charge + monthly discretionary bonus

As a Senior Sous chef you are the Exec Chef’s spectacular superhero sidekick, the Robin or Wonderwoman to his Batman; you view life through food tinted lenses, others see a simple steak, you see 28 day, dry aged, prime Cornish beef. You are a samurai with knives, a saucepan wizard and solid top supremo. You delight in the preparation and delivery of everything food related, you revel in the preparation of ingredients to deliver taste bud wowing delights. The temperature is never too hot in the kitchen, you have asbestos hands and a true desire to please people with food.

You love to lead from the front, you are happy mentoring those who have just taken the plunge into the exciting and wonderful culinary world. You know the secrets of sourcing ingredients, flavour blending and cooking. You bring others with you on your journey, teaching and directing. You know how to get the best out of your team whilst respecting the other side of the pass too. You understand ethical sourcing, local procurement, and know the costs involved – margins aren’t just at the side of a page!

If you want to be part of a fantastic culinary journey in an iconic environment by the sea, then we would love to hear from you.

 For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Health & Safety Administrator

Full time / Permanent

Salary: £19,656.00 per year

+ service charge + monthly discretionary bonus

The Headland is looking to employ a Health and Safety Administrator who will be responsible for maintaining and updating all Health and Safety procedures throughout the hotel, to ensure they comply with legislation.

Primary Responsibilities as Health and Safety Administrator:

· Making changes to working practices that are safe and comply with legislation

· Maintaining and developing internal policy

· Reviewing asbestos procedures

· Carrying out risk assessments and considering how risks could be reduced

· Outlining safe operational procedures which identify and take account of all relevant hazards

· Carrying out regular site inspections to check policies and procedures are being properly implemented

· Leading in-house training with managers and employees about health and safety issues and risks

· Keeping records of inspections findings and producing reports that suggest improvements

· Keeping records of incidents and accidents and producing statistics for managers

· Keeping up to date with new legislation and maintaining a working knowledge of all The Health and Safety Executive (HSE) legislation and any developments that affect the employer’s industry

· Advising on a range of specialist areas, e.g. fire regulations, hazardous substances, noise, safeguarding machinery and occupational diseases

· Developing a disaster policy

Successful candidates will have knowledge in:

  • HACCP procedures
  • Fire Procedures, fire risk assessments and training to all associates
  • Legionella and control
  • Display screen equipment
  • Gas and electricity safety
  • Pool safety
  • Implementing a policy and monitor
  • Compiling risk assessments

 For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Executive Head Chef

Full time Permanent Role

Salary fully negotiable for an experienced candidate

The Role…
We are looking for a culinary legend to take The Headland, a 5* multi award winning retreat in Cornwall, on a food journey of discovery, with innovation and style. We are seeking a working Executive Head Chef, not shy of leading the team from the front, focused on quality, people and flair. A mentor, collaborator and food guru. Someone with a passion to get things right, to be the best and to deliver results for people, themselves, our customers and of course those in the counting office by driving revenue.
The Headland has three unique restaurants, great events and more outside space than you can shake a sun umbrella at. It is, to use a cliche, a “golden opportunity” for the right person to make their mark, so take a look online at www.headlandhotel.co.uk.
The Perks…
We have excellent learning and development opportunities which include internal and external training, workshops, and masterclasses, as well as coaching and mentoring. Our online learning platform (Trevor) provides accredited as well as modules specific to your role.
Complimentary stay in hotel with 50% off food, non-alcoholic drinks and spa, upon completing a year’s service (subject to availability).
• 25% off all spa treatments (subject to availability)
• 40% off spa products.
• Access to the gym (subject to availability) 7am to 8.30am and 6pm to 9pm.
• 1 x swim session pass per week for the Aqua Club (subject to availability) non-transferable, excluding school half terms and holidays.
• Staff dining scheme: o Employee complimentary. Guests joining get 50% off food and beverages (five guests max).
• Accommodation at 50% of best available rate per night B&B (subject to availability) booked maximum two weeks out.
• Discounted surf lessons with Surf Sanctuary:
• Access to mental health first aider
• Employee assistance scheme
• Special rate applicable when visiting other Pride of Britain hotels at £150 per night (subject to availability).
Hours: This is a full time, permanent role.
Anticipated start date: ASAP

In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. Proof of ID will be required in the form of a Passport, National Identity Card or Birth Certificate.

If you think you have the desire, the skill and a burning passion then we would love to hear from you.

Apply

Spa Therapist

Full time/Permanent

Salary £10 – £11.50 per hour

+ service charge + monthly discretionary bonus

Recently Awarded Winning Spa in the  Good Spa Guide Coastal Spa of the Year 2021 and the  Muddy Stilettos Best Day Spa 2021 Award winning Spa

Must hold an NVQ Level 3 ESSENTIAL in Beauty Therapy

To many you are an angel in disguise, your treatments are seen by many as heavenly channels of relief; de-stressing all and delivering wellbeing.  They assist our guests both mentally and physically with each Therapist having a  max hours of massage per day (five hours per day). You are a master of your craft, instantly making people relax and feel genuinely at home and peaceful. Never under estimate your super powers in this respect even though you don’t wear a cape. You are calm, engaging and enlightening in personality; warm, friendly and confident in communication. You have honed your skills over the years and know how to deliver they very best experience for your guests, who very often see themselves as your patients on a wonderful wellness journey. You are there to ensure that their time is memorably relaxing in every way, and that people will return time after time asking for you!

If you would like to be part of a wonderful team in the Spa at The Headland, then please get in contact now.

Job Types: Full-time, Permanent

Salary: £10.00  – £11.50 / hour

A retail commission each month –   with most of the team taking home between £75 and £150 in commission – plus complimentary Elemis gifts and added perk of  complimentary use of the Aqua Club for swimming and complimentary dining and stays at The Headland.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Breakfast Manager

Full time / Permanent

Salary Salary up to £25,000 per annum (pro rata) + service charge + monthly discretionary bonus

You are bright eyed and bushy tailed. Your love for the early mornings coupled with your passion for efficiency is what drives you, along with your desire for exceptional customer service. You will be faster than a speeding bullet in anticipating guest needs, able to fly through the restaurant engaging with customers, observing, directing, leading by example. You lead by example, making the most fast paced shifts seem effortless and seamless, a picture of calm to our staff, customers, attentive and efficient. Knives, forks, plates and spoons are your tools; organisation, personality and attention to detail are your traits. Our guests will know you by name because of how you make them feel. You are a service wizard; you are a great role model. If you have the drive and the personality, we can teach the rest!
The beach is your vista, crashing waves your daily theme song. We want people to enjoy their work providing the very best for our guests. If you have what it takes to join a vibrant, multi award winning hotel such as The Headland, then we would love to hear from you.

 For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Housekeeping

Full time / Permanent

Salary £9.10 per hour+ gratuity + monthly discretionary bonus

Our Housekeeping Team play a critical role in making sure our guests are wowed when they walk in to one of our fabulous hotel bedrooms. For us, cleanliness is key, and we look for Housekeepers that leave no pillow unturned, no drawer unchecked, and no bed creased. Our Hotel Housekeeping Teams are full of fun, energetic people who always look to go one step further.

  • Able to work fast and efficiently without compromising on standards
  • Have a good eye for detail
  • Able to work as part of a team and create great relationships with other departments

 If this is you and you want to be a part of our housekeeping team, at the award winning and iconic Headland, then dust down the phone, wipe the blues away and send us your CV.

Shifts to suit, mornings, afternoons and evenings.

Job Types: Full-time, Part-time, Permanent

Salary £9.10 per hour+ gratuity + monthly discretionary bonus – as an example : July’s gratuity was £1.02 per hour (£9.10+£1.02) and bonus was £201.08 for the month (on a 45 hour week)

 For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Spa Host Apprentice

Full time / Permanent

Salary £8.81 per hour+ gratuity + monthly discretionary bonus

Spa Host Apprentices at The Headland enjoy a varied and very active role in providing our guests with memorable and unique experiences.

Our Spa team really love what they do; full of energy and enthusiasm, they have a genuine desire to deliver the very best experience. Whether our guests and members are looking for ultimate relaxation, a feel-good session in the gym or just a healthy bite to eat, we have an experienced and passionate team member to deliver just that.

With a Spa lounge (for robed dining), sumptuous relaxation suite, low-lit treatment rooms and a state-of-the-art gym, a great lunch/ light bite menu, the team make sure the guest journey is every bit as special as the beautiful relaxing environment they work in.

Our ideal candidate will have a passion for service delivery and a desire to enhance the guests experience.

Job Types: Full-time, Permanent

Salary £8.81 per hour+ gratuity + monthly discretionary bonus – as an example : July’s gratuity was £1.02 per hour (£9.10+£1.02) and bonus was £201.08 for the month (on a 45 hour week)

 For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Night Cleaner

Part-time hours: 40 per week

Job Types: Full-time, Part-time, Temporary, Permanent

Salary: £9.45 per hour + service charge + monthly discretionary bonus

We have an opportunity for a night owl to join our Housekeeping team. As our Night Cleaner you will be responsible for ensuring the cleanliness of the pool and all areas of the brand-new Aqua Club to a 5* standard.

Our ideal candidate will be self-motivated, someone who takes pride in their work. You will be organised, proactive and able to use your initiative. Working in and around our pools, you will be a competent swimmer. Attention to detail is crucial as well as the ability to be organised.

Apply

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Junior Sommelier / Wine Waiter

Full time / Permanent

Salary Up to £9.10 per hour

+ service charge + monthly discretionary bonus

We’re looking for an individual who is:

  • Able to demonstrate enthusiasm, confidence & energy when dealing with customers & colleagues
  • Inquisitive and eager to learn and ensure that all wine is served in proper glassware & in proper condition
  • Has experience of working in a bar, restaurant, or hotel with a good wine knowledge
  • Is a fun and enthusiastic individual loving people interaction?
  • Has a real passion for hospitality and has the ability and commitment in delivering a truly one-off customer experience

The ideal candidate will have experience of working in a bar, restaurant, or hotel with good wine knowledge, well presented with excellent spoken English

If you’re an enthusiastic and candidate who loves to serve with passion & pride, then we would love to hear from you.

Salary £9.10 per hour+ gratuity + monthly discretionary bonus – as an example : July’s gratuity was £1.02 per hour (£9.10 + £1.02) and bonus was £201.08 for the month (on a 45 hour week)

Job Types: Full-time, Part-time, Permanent

 For a full job description, please e-mail recruitment@headlandhotel.co.uk

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Breakfast Chef

Full time / Permanent

Salary: From £20,800.00 per year + service charge + monthly discretionary bonus

You are wide awake as the sun comes up or even just before, you know your art and you want to provide everyone with the perfect start to their day. You know that breakfast is the most important meal for people’s health and vitality, and you want to ensure it is something to remember. It is the last meal our guests usually have before they leave us, so final impressions always count. You are a perfect pancake flipper, fried egg supremo and hash brown legend. You know quality, and never cut corners; you prepare only the best. You have attention to detail because there is porridge, and then there is your Cornish porridge, with local honey, stuff of legend and talked about in homes and taverns across the country. You are a team player, standards and safety driven and ensure you deliver the best every time.

If this sounds like you, then we would love to taste your breakfast here at The Headland.

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Junior Sous Chef

Full time / Permanent

Salary: £24,500.00 per year + service charge + monthly discretionary bonus

You have honed your skills in the kitchen and you are now a master of knives and sauces, you know your cuts of lamb, beef and can tell a cod from a haddock at twenty paces. You now want to start your journey to the new heights of foodie heaven in the kitchen. You are ambitious, a team player, eager to learn and love new ideas and recipes, you love food and love people to enjoy your creations. If that sounds like you and you want to join a truly international and experienced brigade then we would love to hear from you.

Under the management of new Executive Head Chef.

Job Types: Full-time, Permanent

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Evening Turndown Attendant

Full time / Permanent

Salary £9.10 per hour + service charge + monthly discretionary bonus

By nature, you’re zen; creating a peaceful calming environment that encourages a restful night. With a memory of an elephant, your swan making, dove tailing skills you are like a duck to water delivering nothing but the best. You hate creases in sheets, uneven towel displays and like to see things in lines! Passion, dedication, energy and friendliness are your traits.

You will want to be part of a great team, dedicated to a passion of cleanliness and attention to detail. You enjoy your work and if this is you and you want to be a part of our housekeeping team, at the award winning and iconic Headland, then dust down the phone, wipe the blues away and get in contact with the recruitment team.

Shifts to suit, mornings, afternoons and evenings.

Job Types: Full-time, Part-time, Permanent

Salary £9.10 per hour+ gratuity + monthly discretionary bonus – as an example : July’s gratuity was £1.02 per hour (£9.10+£1.02) and bonus was £201.08 for the month (on a 45 hour week)

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Front Desk Receptionist

Full time / Permanent

Salary: £18,928.00 per year + service charge + monthly discretionary bonus

You have sixty seconds to make the very best first impression, and your time starts as soon as you see someone. Our guests like people who are happy, warm, caring and efficient in their manner. You will instantly make people feel welcome, wanted and that they have arrived “home”. Your smile is genuine, you are a people person at heart, happy to see new faces and deal with a multitude of questions quicker than google. You know everything about where you work, the details and the quirks. You are methodical, communicative and efficient, able to check somebody into to The Headland in a flash, whilst conveying information, anecdotes and an update on the weather and travel, all at the same time! Juggling is a forte, accuracy a need, and you may give Bill Gates a run for his money on the computer.

If this sounds like you then we would love to hear from you.

Job Types: Full-time, Part-time, Permanent

Salary: £18,928.00 per year+ gratuity + monthly discretionary bonus – as an example : July’s gratuity was £1.02 per hour (£9.10+£1.02) and bonus was £201.08 for the month (on a 45 hour week)

For a full job description, please e-mail recruitment@headlandhotel.co.uk

Apply

Offers & Experiences

Halloween at the Headland

Join us for a bewitching beach break this Halloween. Famously known for its appearance in the film adaptation of Roald Dahl’s ‘The Witches’, experience 5-star luxury with 3 nights’ accommodation and breakfast daily in our iconic Victorian hotel.

Storm watching hotel experience

The best part about visiting Cornwall in the autumn and winter is getting cosy inside our grand hotel and watching the wild weather outside.

The Headland Spa-cation break

Let your body and mind completely unwind as you enjoy two nights of indulgent dining and five-star pampering.

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