Join Cornwall's iconic family run hotel for a fun and rewarding career. The Headland Hotel and Spa is an award winning employer that is committed to developing and supporting its staff.
Please click on Job Vacancies to see what positions we are currently seeking to fill.
We are always happy to accept CVs from individuals who feel they would be a great addition to The Headland team. We will keep your details on file for six months if we do not have a suitable opening for you. Please send CVs to: firstname.lastname@example.org
Employment agencies should not send in any details unless specifically requested to do so.
- Award Winning Hotel
Acorn Award – Our HR Manager, Michelle Brown, says that one of the key achievements so far in her career at The Headland has been winning an Acorn Award in 2007, recognising 30 of the hospitality industry’s most promising stars under 30.
5* Self – Catering Cottages – Completed in 2006, our Self-Catering cottages were awarded 5* quality standard by VisitEngland, confirmed by their popularity with both our returning visitors and new guests!
5 Bubble Spa – The Headland Spa was Cornwall’s first Spa to receive the 5 Bubble Award after just a few months of opening in December 2013.
Cornwall Tourism Awards - In 2007 we won our first accolades at the Cornwall Tourism Awards, including overall Winner of Winners! Our success has continued; in 2012 we hosted the Cornwall Tourism Awards and won Silver for Large Hotel of the Year.
At the 2013 Cornwall Tourism Awards, both the hotel & cottages were awarded Gold in the respective categories. Our most recent success was at the 2014 Cornwall Tourism Awards where we achieved Gold for Holiday Resort of the Year and Silver for Large Hotel of the Year. Our Directors and owners of The Headland Hotel, John and Carolyn Armstrong, were delighted to receive the esteemed Outstanding Contribution to Tourism award, in recognition of their achievements and contributions to many aspects of tourism in Cornwall.
We have hosted this prestigious event, recognising outstanding tourism businesses throughout Cornwall, for the last 3 years and feel privileged to be hosting the event again this November, for the fourth year running! This year we have been shortlisted for two categories, which are; Spa & Wellbeing Experience and Venue & Business Tourism.
AA 4* - In spring 2015 we retained our 4* status, receiving our highest (83%) AA merit score yet!
South West Excellence - We are extremely proud of our continued recognition at South West Tourism Awards, receiving Silver for Large Hotel of the Year and Gold for Self-Catering Establishment of the Year.
Investor In People - In 1992 we were the first company in Cornwall to receive the Investors in People standard for our commitment to developing and training staff. We were again recognised in 2011 and awarded with IIP Gold Status, retained in 2014. At the Headland – people are our priority!
Hotel Cateys – The Cateys celebrate key achievers within the hotel industry and we are thrilled to have a Catey award winner within our team; Jude Gallacher, Housekeeping Manager was awarded Housekeeper of the year in 2011. Additional to this, we are delighted to announce that our Spa manager Lucy Mingo, has recently been shortlisted for Spa Professional of the Year 2015. Lucy will be attending a glitzy awards ceremony in London this November, where the winner will be announced.
Springboard Inspire – Springboard INSPIRE is the stamp of approval for organisations delivering quality work experience and we are the delighted to be the first hotel in Cornwall to be accredited in August 2014, retaining this accolade in August 2015. Having recently been shortlisted for Springboard Award for Excellence in the ‘Best Work Experience Provider’ category, our Human Resources team are most excited to attend the upcoming awards ceremony in London this November, where the winner will be announced.
- Springboard Inspire
The Headland Hotel works with a wide range of schools and Cornwall College.
We are delighted to be the first Cornish Hotel to have achieved our INSPIRE accreditation - the Hospitality Industry’s Quality Assurance for Work Experience!
We are passionate about the growth and development of those participating in work experience at The Headland. Could a first class work placement with us be the start of your career in Hospitality?
Headland Springboard Ambassadors
Karl Solomon - Deputy General Manager
"After attending the Ambassador training it was refreshing to realise I was now a part of this prestigious charity. What a great chance to be able to support others with the back into work program and to be able to help inspire the next generation off hospitality students. To be able to make a valuable contribution to help another on this amazing journey called hospitality is epic."
Nick Osborne - Head Chef
"I am so pleased I was recommended and then had the opportunity to train with Springboard. I really enjoy my chosen career, and am more than happy to share experiences with people interested in joining the Catering and Hospitality Industry."
Afra Hope - Duty Manager
"I really enjoyed the Springboard Ambassador training and I can’t wait to be more involved with promoting and sparking interest in the hospitality industry. It is a great feeling to be able to give something back to a business that can take you all over the world and introduce you to incredible people and places."
- The Headland Annual Dinner and Awards
This glamorous evening celebrated another successful year at The Headland and awarded those who have really worked hard to go above and beyond in providing excellent customer service.