Reservations opening hours
Monday to Sunday
8.00 am – 6.00 pm
Dear valued Guests,
Here at The Headland, we rely on our biggest asset, our team, to make our guest experiences unique and memorable. Over the past week our restaurant and kitchen team members continue to be contacted by NHS test and trace and asked to self-isolate. While the rest of the team are all safe and well, we are sadly in a position where we are no longer able to operate all our restaurants to the high levels of service that we aim to deliver. It is with a heavy heart that we have taken the difficult decision to close the Terrace restaurant in the evenings and to stop afternoon tea, with the exception, of Saturday and Sunday. Our full room service menu is also limited.
This will allow our team members to stay safe and rest at home in accordance with the law and government requirements. Breakfast and dinner in The Samphire will remain fully open for hotel guests and the Terrace will remain open for lunch from 12pm to 4.30pm and drinks only in the evenings. The Deck is open for light snacks and drinks from 12pm to 8pm daily also.
Our team are currently contacting all guests by priority of arrival date order to address any dining issues. This decision has not been made lightly, but the health of our team members and guests remains our number one priority. We would like to take this opportunity to thank you for your ongoing support of The Headland.
Please stay safe and take care.
An update regarding changes after 19th July 2021
Dear Headland friends
As the Government guidelines change from the 19th July we would like to remind guests that Covid-19 has not gone away and that we need to be sensible and careful. We have many younger staff who are not yet eligible for the vaccine and so the spread of the virus remains a challenge for the whole Headland staff family.
The safety of everyone is still our priority, so in the short term, the screens will be staying and whilst not compulsory, the wearing of masks inside is certainly encouraged. A reminder also that some guests and staff will be making personal decisions concerning the regulations, so please be respectful of other people’s choices.
At breakfast we will be reverting to the much treasured traditional Headland breakfast with a hot and cold buffet for our guests to visit at their leisure. We will still have our table booking system in place to ensure our team can offer a quality and safe service, without excess queues developing in busy areas of The Samphire. We will continue to have hand sanitising stations and again would encourage you to use them, particularly before and after handling the shared utensils on the buffets.
The Aqua Club and Spa are super busy but operating as normal, but again you should book in advance to enjoy the facilities at your preferred time. Bathing loads are calculated based on the pool size and public space available to ensure safe swimming, and this will continue for the foreseeable future.
The Bar will continue to offer table service only.
Thank you all so very much for your understanding, co-operation, and assistance as we all navigate yet again these ‘unprecedented times’.
Our large housekeeping team has been divided into dedicated teams for individual parts of the hotel, its facilities, the cottages, and The Aqua Club. They have received specialist training from our chemical supplier Eco Labs, as well as other leading organisations.
While we are fortunate at The Headland to enjoy ample space across our facilities and our grounds, we have implemented the following measures to support safe social distancing for our guests and our staff.
This applies across our hotel and cottages, four restaurants, The Headland Spa, The Aqua Club, and The Surf Sanctuary.
We have taken the necessary measures to minimise contact across our restaurants. These include:
With great joy, we are pleased to announce that The Aqua Club is open and welcoming hotel and cottage guests to the six new pools.
The Aqua Club is operating at a limited capacity and is undergoing the same rigorous cleaning procedures as our other facilities.
Surfing and stand-up paddle boarding with The Surf Sanctuary are available for guests to enjoy during their stay. This is a wonderful opportunity to learn a new skill with a team of fully-qualified instructors, whilst taking in some fresh sea air and exploring the beautiful Cornwall coastline.
• Participants must meet their surf instructor outside The Surf Sanctuary, with all equipment being fully disinfected between uses.
The Headland Spa is now open for facials, nail treatments, massages and private Rhassoul mud treatments. Booking for treatments is essential; please book online or by emailing our spa team at firstname.lastname@example.org.
We have implemented the following measures at The Headland Spa:
Our Life Fitness gym is currently only open to hotel and cottage guests. The measures we have put into place to ensure a safe and secure environment include:
Should you have any questions, please do contact our reservations team by emailing email@example.com, and they will be happy to assist you.