Personal opinions of The Headland Comments taken from our guestbook

13th - 19th August

Amazing lamb perfectly cooked.  Very polite and friendly excellent service.

Would definately visit again and would recommend The Headland Cottages to family and friends.

I'm gluten free - bread was not problem!  Very refreshing.  Mussels great

Staff were most kind and attentive to a lone traveller.

As cabin crew I fly around the world and nothing beats the home from home feeling your hotel offers.  I will be back.  Great staff.  Great views.

 All staff are excellent.  The staff at the hotel are a real asset.

Thank you to all the lovely friendly staff we had a fantastic stay.

Being asked for your name instead of room number as in other hotels - a nice, informal, friendly touch. 

attentive but discrete service from all staff inc Maitre d' was appreciated.

Penne pasta delicious.

 Very pleasant and intimate service.

 

1st week August

Fish, seafood and puddings fantastic

Excellent cream tea - wonderful freshly baked scones

Very welcoming and accommodating staff

I must say the friendliness of the service is some of the best I have come across anywhere!

Very, very good - well presented

All staff we have met have been fantastic.

Pork was really exceptional.

Enjoyed my stay immensley - very relaxing.

Exceptionally trained staff.  Food in both restaurants excellent.

Your staff is exceptional - as charming and welcoming as could possibly be.  You have gotten all the big stuff exactly right.

30 July - 5th August

Dinner was perfect

Attentive yet unobtrusive staff - polite and always smiling

Friendly with the children - made us all welcome

Professional service, good manners and happy smiling faces

It was delicious I loved the crab cakes

Chicken excellently cooked - compliments to the Chef

Interactive, responsive, not a robot - had a personality!

Teh staff paid the appropriate amount of attention at the appropriate times.

We are in the wine trade and were impressed with the enthusiasm.

Looked after me well as I am in a wheelchair

Exceptionally polite and attentive staff.  Very considerate to the needs of our disabled friend

Special provision was made for handicapped mother with food

Fish and chips superb

I like the way you are developing your hotel by encouraging your employees to excel and train.  Well done, keep it up.

Laundry was closed on arrival.  I needed my shirts clean.  The Receptionist washed them for me - she saved my life I had a busines meeting!

It is a joy to return, nothing changes, is still a well run, obviously family run business that pays attention to thoughtful details.  I would have difficulty in finding a 4/5* hotel with better service. as far as we are concerned it reaches 6*.  The staff are polite, well mannered, all smile and say good morning, begin any conversation thinking of you as if you are the first person they have greeted today.  They may seem small things, but mean the most to us!

We have stayed at your hotel on numerous occassions since 1884 as a couple and with friends, we have not found it necessary to consider an alternative as we enjoy it so much.  Our daughters wedding breakfast was first class, all the staff acted in a professional and polite manner, the food was exceptional and was served fresh and could not be faulted in any way.

29th July 2008

Staff were brilliant, helpful, humourous.  Girl who delivered room service noticed television reception was really poor.  Said she'd get someone to come and look, Reception followed this up minutes later with a call advising what was happening. 

Best aspect of the hotel was the food.  Service was friendly but not over the top.  Loved coming down for dinner on the stairs with the sound of piano, the one on the first floor has a beautiful sound. 

Everyone was enthusiastic and seemed very genuine.  quality of food was exceptional.

Attention to detail without formality.  The Headland is the one hotel we keep coming back to time and again, and will continue to do so.

Service in The Terrace was excellent.  Very, very obliging and friendly.

Our waitress is an incredible waitress with a beautiful personality who enhances the dining experience ten fold.

All staff were friendly and attentive - felt particularly well looked after.

Terrace staff made us feel very welcome. Made a special effort to provide food that the children could eat after 6pm.  Excellent

Very friendly and efficient - this is a wonderful hotel.

Exceptional service

Prompt and friendly service but not intrusive.  The wine list is the best I have ever seen (and awesome view)

We booked in for our anniversary and had a wonderful time, many thanks

We loved it here - could have stayed another week.  It will be 'when' we return - not 'if'

 

July 2008

Uncomparable service - friendly and helpful

Very helpful staff - attentive to guests

Chef was pleased to create a unique meal for my pregnant wife!

Coureous, attentive and exceptionally pleasant staff.

Cornish platter was an excellent surprise, something different from the normal platter - very tasty.

Smiling, pleasant, excellent service from all staff!

The Chef was lovely and made my granddaughters day by writing her name in chocolate on her dessert.

All staff were very good, particularly those serving dinner in both restaurants.

The helpful, friendly and welcoming approach of staff at all times.

A most enjoyable stay.

Fantastic - very relaxing stay.  I've already booked a return.

Our visit to the hotel was for the wedding of our son.  We could not fault the wedding arrangements.  We had a lovely time.

We have enjoyed our stay very much.  Excellent room and food.

Very friendly hotel well worth a visit

What a lovely welcome - service with a smile.  Very helpful/polite.It wasn't made clear on website just how dog friendly you are, and Cornwall in general.  Our dog was most upset to be left behind.  He would have loved it here.

All the staff were excellent, but for us regulars, the familiar faces in particular make us feel valued and welcome evey year.

The best aspects were the general 'period' ambiance - exceptional!  Whilst still offering modern standards - well done!

The staff smile - they remeber us - they serve us with exactly what we want,

Fantastic service, attention to details, nothing too much trouble for them.

Good food, good views and the staff clothes were really classy!

Fish and chips like no other - delicious lemon tart.

Very very helpful and courteous staff.  Great recommendation for a Restaurateur

All the food was excellent.