Useful informationNitty-gritty details about your stay
Kids' stuff
The Sand Brasserie opens at 6.00pm and has a special children's menu. The baby listening service allows parents, and other guests, to relax over a peaceful dinner. Select, Classic & Best double/twin rooms do not have baby listening.
Dogs
Well-behaved dogs with responsible owners are welcome. The daily charge includes, if required, a meal of tinned food. One paw over the threshold and the charge applies. Please note that whilst walking your dog in the grounds, you are responsible for clearing up any mess. Dog charges (per day): small £10; medium £11; large £12.
Check in and check out
Rooms may not be ready until 2.30pm on the day of arrival, but guests are welcome to arrive early (even for breakfast) and use the hotel facilities. On departure rooms must be vacated by 11am . Guests are welcome to use the hotel all day though, and late checkouts may be arranged at an extra charge. This arrangement can only be made close to the date of the holiday and for quieter periods of the year.
Swimming Pool
The outdoor pool is heated from the end of May until early September. Please bring your own towels for use on the beach and by the outdoor pool.
Disabled access
The policy at The Headland Hotel and Cottages is to be as inclusive as possible to all guests, and not discriminate on the grounds of physical limitations. We accept service dogs in all rooms and cottages, public areas, bar and restaurants. There are a number of designated disabled parking bays close to the front of the Hotel and the Village, and a slope has been constructed to the front door of the hotel and the staff entrance. The paths around the Village have been improved to allow for easy access for wheelchair users or those with limited mobility. There is a lift available to all floors within the hotel and some bedrooms are suitable for wheelchair access - our Reservations staff are able to advise on this. We have a number of aids available for our guests inlcuding a bath hoist. Where possible, all print is done in clear text. The new website has been designed to be accessible for the visually impaired. All dietary requirements can be catered for. We ask guests to advise us on any problems they may have in the event of an emergency evacuation, and please be assured that all members of staff will be advised of any assistance required in the event of an emergency. All hotel bedrooms and cottages have a telephone landline, so that assistance can be summoned 24 hours a day if necessary. We aim to offer good service to all our guests, and many of our staff have attended relevant training covering issues relevant to our disabled guests.
Restrictions
- Groups of single sex parties will not be accepted.
- Smoking is not permitted in the hotel or bedrooms.
- Each year the Headland Hotel closes from 4pm on Christmas Eve until 9am on 27th December.
Behaviour of guests and their visitors should not be excessive or rowdy, and must not cause annoyance, distress or embarrassment to fellow guests. We reserve the right to recover from the person making the booking any discretionary compensation payment, or discount, we may have to pay to any other guests, as a result of your actions, or a member of your party or visiting friends. This includes damage to hotel buildings, fixtures and fittings, and includes flood damage.
