Accessibility Policy

The policy at The Headland Hotel and Cottages is to be as inclusive as possible to all guests, and not discriminate on the grounds of physical limitations.

we pride ourselves on providing access to all our guests

We accept service dogs in all rooms and cottages, public areas, bar and restaurants.

There are a number of designated parking bays close to the front of the Hotel and Village, and a slope has been constructed to the front door of the hotel and staff entrance.

The paths around the Village have been improved to allow for easy access for wheelchair users or those with limited mobility.

There is a lift available to all floors within the hotel and some bedrooms are suitable for wheelchair access - our Reservations staff are able to advise on this.

Where possible, all print is done in clear text.  The website has been designed to be accessible for the visually impaired.

All dietary requirements can be catered for.

We ask guests to advise us on any problems they may have in the event of an emergency evacuation, and please be assured that all members of staff will be advised of any assistance required in the event of an emergency.

All hotel bedrooms and cottages have a telephone landline, so that assistance can be summoned 24 hours a day if necessary.

We aim to offer good service to all our guests, and many of our staff have attended training covering issues relevant to our disabled guests.

The Headland Hotel is committed to providing a website that is accessible to the widest possible audience - regardless of ability or browsing technology and including those who have visual, hearing, motor and cognitive impairments.