Business Awards

We are proud of the professionalism of our staff and the quality of our guest experience. But you don't have to take our word for it. Here are some of our recent awards.   

The Cornwall Tourism Awards

  • The Cornwall Tourism awards epitomize all that hospitality within Cornwall has to offer. The awards celebrate the success and efforts of businesses within the county as they strive to not only be the best, but also to support the industry and the larger picture of business in Cornwall. The Headland is delighted to not only have hosted the awards ceremony in both 2012, 2013 and 2014, but to have come away with tremendous accolades on both occasions. 

    2012 - Large Hotel of the Year, SILVER

    2013 - Large Hotel of the Year, GOLD

    2013 - Self-Catering Establishment of the Year, GOLD

    2014 - Holiday Resort of the Year, GOLD

    2014 - Large Hotel of the Year, SILVER

    2014 - Outstanding Contribution To Tourism, awarded to John and Carolyn Armstrong

Gold Investors in People awarded to The Headland
  • We are delighted that Investors in People have awarded us a 'GOLD'! The report highlighted good practice throughout the organisation, with a summary paragraph from the inspector shown below:

    The Headland Hotel continues to be at the forefront of good practice in supporting its team, as it has done for many years. People are their priority - guests, staff, suppliers and business partners, and developing mutually beneficial relationships with these groups underpins the hotel's values, business strategies and plans.

    The investment that the hotel makes in its team is reflected by the views of their guests, for example, in achieving a TripAdvisor rating of 89%. As one recent visitor commented: ‘Never before have I seen such impeccable service at a hotel. The people are what make it. From the second you enter, the people insist on making you have a once in a life time experience'.

    At the recent staff tea party we celebrated this wonderful achievement with a glass or two of Champagne!  Many congratulations must go to our fantastic HR team, Michelle Brown and Carly Rundle!


South West Tourism Excellence Awards

  • The South West Tourisn Excellence Awards are the next step from the county awards and entrants come from across the South West, from as far west as Scilly and east as Wiltshire, south as Devon & Cornwall and as far north as the Cotswolds, with Gold awards being picked up from across the board.

    The Headland Hotel & Spa is once again extremely proud of it's continued recognition at these awards.

    2012: Large Hotel of the Year, SILVER

    2013/14: Self-Catering Establishment of the Year, GOLD (shortlisted for the national awards to be held in May 2014)

    2013/14: Large Hotel of the Year, SILVER